Join the waiting list.
We're registering with the Care Quality Commission, and care starts once registration is confirmed, with first visits planned for summer 2027. Leave your details and we'll be in touch as soon as it is. You're under no obligation.
Do we cover your village?
Daily rounds within about 7 miles of Appleby, and across the Eden Valley by arrangement.
Good things to ask.
Are you regulated?
We're applying to register with the Care Quality Commission (CQC) for personal care. We won't deliver any personal care until registration is confirmed, and we'll tell everyone on our waiting list as soon as it is. First visits are planned for summer 2027.
I live outside Appleby. Can you still help?
Very often, yes. Our daily rounds cover about 7 miles around Appleby, and we visit people across the Eden Valley by arrangement, including Penrith, Kirkby Stephen, Brough and Shap. Longer or regular visits are easiest to arrange. Check your village or get in touch for a straight answer.
How quickly can care start?
Care starts once our CQC registration is confirmed. After that, usually within a week or two of the home visit. If we can't cover something safely, we'll say so rather than over-promise.
What's the shortest visit you offer?
30 minutes. We don't do 15-minute calls for personal care, because there isn't time to do it properly.
Will it be the same carer each time?
Each person has a small team of regular carers, so there's always someone familiar to cover holidays and days off. We introduce anyone new before their first visit.
Can my family see how visits are going?
Yes, with your permission. Family members can read visit notes through our care app, and you choose who has access.
How much does home care cost?
We charge by the hour, with set rates for evenings, weekends and bank holidays, and you get our prices in writing before you agree to anything. See fees and funding for our rates and the help available with paying.